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NEWS
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COMPLAINTS CHARTER - For Urgent and Emergency Care
8 pages Prepared by the LAS Patients' Forum in collaboration with the London Ambulance Service |
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LONDON AMBULANCE SERVICE STRATEGY - 2018/19 - 2022/23
113 pages Chair's Introduction . Chief Executive's Forward . Executive Summary . Challenges and opportunities for the urgent and emergency care systems . A world-class ambulance service for a world class city . Strategic Themes 1 - 3 . Estimating the impact of the strategy . Delivering our strategy . Appendices |
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QUALITY ACCOUNT 2018 - PATIENTS' FORUM RESPONSE
7 pages Letter to Trisha Bain, Chief Quality Officer, London Ambulance Service |
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GENDER PAY REPORT - As at 31 March 2017
Background - Our commitment to Equality of Opportunity and Inclusion - What is the Gender Pay Gap? - The difference between the Gender Pay Gap and equal pay - What does the Gender Pay Audit cover? - Gender profile at the LAS - Our gender pay audit data Gender Pay Gap Reporting Narrative - Our Action Plan |
RESOURCE BANK FOR PUBLIC ENGAGEMENT
NHS England is launching a free national resource of guidance, case studies, templates and toolkits to support NHS colleagues to plan and deliver public engagement and consultation on major health service changes.
The resource bank is available on the future NHS collaboration platform in the, ‘Engagement and communications for sustainability and transformation’ workspace.
Colleagues can find out more and access to the resource by emailing england.stgcommunications@nhs.net. Please note that this site requires a login.
NHS England is launching a free national resource of guidance, case studies, templates and toolkits to support NHS colleagues to plan and deliver public engagement and consultation on major health service changes.
The resource bank is available on the future NHS collaboration platform in the, ‘Engagement and communications for sustainability and transformation’ workspace.
Colleagues can find out more and access to the resource by emailing england.stgcommunications@nhs.net. Please note that this site requires a login.
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CO-PRODUCTION WITH THE LAS PowerPoint Presentation ... 12 slides What is Co-Production - Complaints Charter for Urgent and Emergency Care - Working with Sickle Cell Organisations - Care of Patients with Diabetes - LAS Academy - Stroke Care - Aspiration One: LAS Strategy - Aspiration Two: Complaints Investigations Aspiration Three: Q Volunteering - Working with BME Volunteers - Aspiration Four: Learning from Patients - Bariatric Care |
