EMERGENCY OPERATIONS CENTRE 

MONITORING THE LAS AND EMERGENCY OPERATIONS CENTRES AND SOUTH EAST LONDON 111
21 pages

Volunteer Participants in Monitoring the LAS  .  Forum Officers and Specialist Leads  .  Introduction and Methodology  .  EOC Recommendations to the LAS  .  111 Recommendations to the LAS   .   Use of Language Line  .  Protected Characteristics  .  Patients' Forum Leaflet

​EMERGENCY OPERATIONS CENTRE - PATIENTS' FORUM VISITS 2019
15 pages

Forum Officers  .  Introduction and Methodology  .  Recommendations to the LAS   .  Members EOC Reports  .  Use of Language Line  .  Protected Characteristics  .  Patients' Forum Leaflet