ARCHIVE NEWS ... 2017
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NHS RACE EQUALITY IMPROVING, BUT 'HARD WORK STILL AHEAD'
Race equality in the NHS workforce has improved over the past year, but officials agree that there is still a lot more to be done. |
NHS England’s Workforce Race Equality Standard (WRES) shows that the number of senior staff within the health service from a black and minority ethnic (BME) background has continued to improve but is still short of full representation.
LONDON AMBULANCE SERVICE - STRATEGY DEVELOPMENT - PUBLIC AND PATIENT CONFERENCE
Thursday, 07 December 2017 ... 09.00 - 11.00 - Coin Street Neighbourhood Centre, 108 Stamford Street, LONDON, SE1 9NH
Invitation letter from Garret Emmerson, Chief Executive, London Ambulance Service NHS Trust
Thursday, 07 December 2017 ... 09.00 - 11.00 - Coin Street Neighbourhood Centre, 108 Stamford Street, LONDON, SE1 9NH
Invitation letter from Garret Emmerson, Chief Executive, London Ambulance Service NHS Trust
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OUR STRATEGIC INTENT 2018/2019 - 2022/2023
51 pages Forward - Heather Lawrence, OBE - Chair Garrett Emmerson - Chief Executive Executive Summary . Our role . Cases for change . NHS national and regional Context . Our ambition and strategic intent . How we will deliver our Strategy Engagement to develop our Strategy |
EXECUTIVE SUMMARY - AMBULANCE RESPONSE PROGRAMME - KEY METRIC VARIANCE
Click on the image to download ...
Click on the image to download ...
WEEK 1: 01-05 NOVEMBER 2017
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WEEK 2: 06-12 NOVEMBER 32017
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The Information contained in the attached report covers an overview across 15 days of ARP data, following successful implementation. Further work is underway to ensure data is in a stable form and to develop and refine reporting going forward. Further detail will be available in subsequent packs.
Download the Report here ... (2 pages)
Download the Report here ... (2 pages)
IF YOU ARE NOT CURRENTLY A MEMBER - SIGN UP NOW
The Forum is an expert source of influence and information on London's ambulance services. We hold monthly members’ meetings at LAS HQ, to which senior staff from the LAS, the LAS Commissioners and many other organisations make presentations and answer questions from the public, patients and users.
We also arrange ride-outs to monitor LAS services and provide support and advice members wishing to raise issues, concerns, complaints and complements in relation to the quality of or access to ambulance services in London.
Our primary role is to represent patients and the public, and to influence the LAS to improve services based on the needs of users in London. Our latest Annual Report, describes the wide range of our activities You can see our last Annual Report here ...
Would you be kind enough to let the Patients' Forum have your £10-00 membership fee (individual membership). You can post it with the form below to:
Healthwatch and voluntary sector can join - we can send you a special membership for affiliates.
The Forum is an expert source of influence and information on London's ambulance services. We hold monthly members’ meetings at LAS HQ, to which senior staff from the LAS, the LAS Commissioners and many other organisations make presentations and answer questions from the public, patients and users.
We also arrange ride-outs to monitor LAS services and provide support and advice members wishing to raise issues, concerns, complaints and complements in relation to the quality of or access to ambulance services in London.
Our primary role is to represent patients and the public, and to influence the LAS to improve services based on the needs of users in London. Our latest Annual Report, describes the wide range of our activities You can see our last Annual Report here ...
Would you be kind enough to let the Patients' Forum have your £10-00 membership fee (individual membership). You can post it with the form below to:
- John Larkin, 6 Garden Court, Holden Road, Woodside Park, London, N12 7DG or bring it the next Forum meeting.
Healthwatch and voluntary sector can join - we can send you a special membership for affiliates.
ANNUAL REPORT 2016
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Individual Membership Form
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A MOCK CQC INSPECTION OF THE LONDON AMBULANCE SERVICE On November 29th and 30th 2017 there will be a MOCK CQC inspection of the LAS. This involves our members participating in joint inspections of a wide variety of LAS stations and services. This is intended to ensure that the LAS is now compliant with all CQC standards prior to the next inspection. Participation is open to all paid up members of the Forum. This collaborative exercise will review the LAS using the CQC framework focused on the following domains: Safe, Responsive, Effective, Caring and Well-led. |
If you would like to volunteer for this inspection of LAS stations, control centres, Emergency Departments and central support functions please let me know - (Malcolm Alexander - [email protected] - 07817 505193).
For the membership form, click here ... or click on the image above ...
- We will require you to take notes on the visits you carry out which will be shared with the LAS and the Forum.
- We will ensure that once the mock inspections have been carried out and a report produced that you have sight of the report.
For the membership form, click here ... or click on the image above ...
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WEEKLY TRI-PARTITE PERFORMANCE REPORT - 23-29 October, 2017
PowerPoint Presentation - 29 slides |
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AMBULANCE RESPONSE PROGRAMME
PowerPoint Presentation - 15 slides By: Stuart Crichton, Assistant Director of Operational Service Improvement |
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PRE-HOSPITAL RESUSCITATION ... 31 pages
Authors: Charles Deakin, Simon Brown, Fiona Jewkes, David Lockey Richard Lyon, Fionna Moore, Gavin Perkins, Mark Whitbread ___________________________________________________________________________________________________________ The Guideline Process - Summary of changes since the 2010 Guidelines - Introduction - Dispatcher-Assisted CPR - Prehospital Cardiac Arrest Clinical Care |
HEATHER LAWRENCE'S REPORT FOR LAS BOARD - 31 OCTOBER 2017
Pages 3 and 4 and Page 5
* Emergency Operations Centre
* Q Volunteering
* Creating a more diverse Board for the LAS
Pages 3 and 4 and Page 5
* Emergency Operations Centre
* Q Volunteering
* Creating a more diverse Board for the LAS
Click on the image to download the Agenda
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Click on the heading or the image to download ... 55 pages
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CARE QUALITY COMMISSION - PRESS RELEASE ON ANNUAL ASSESSMENT
10 October 2017 ... 4 pages
Most people are still getting good care - but health and care system is 'straining at the seams', making future quality precarious.
This year's State of Care shows that, thanks to the efforts of staff and leaders, the quality of health and social care has been maintained despite very real challenges and the majority of people are getting good, safe care. But future quality is precarious as the system struggles with complex new types of demand, access and cost.
10 October 2017 ... 4 pages
Most people are still getting good care - but health and care system is 'straining at the seams', making future quality precarious.
This year's State of Care shows that, thanks to the efforts of staff and leaders, the quality of health and social care has been maintained despite very real challenges and the majority of people are getting good, safe care. But future quality is precarious as the system struggles with complex new types of demand, access and cost.
Click on the image to download the slide presentation ...
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AMBULANCE RESPONSE PROGRAMME ... 15 PowerPoint Slides
Stuart Crichton, Assistant Director of Operational Service Improvement - London Ambulance Service NHS Trust |
Click on the image to download the slide presentation ...
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RACE EQUALITY IN THE LAS ... 12 PowerPoint Slides
Patricia Grealish, Director of People and Organisational Development - London Ambulance Service NHS Trust |
DEFIBRILLATOR CAMPAIGN ... Lord Toby Harris calls on Boots the Chemist to provide defibrillators in their Branches.
08 September 2017
08 September 2017
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THOUSANDS OF AMBULANCE PATIENTS SUFFER A&E DELAYS DUE TO LACK OF BEDS
www.standard.co.uk Thousands of patients brought to hospital by ambulance are suffering delays getting into A&E because of a shortage of staff and beds. Some are spending in excess of two hours on trolleys in corridors or waiting areas, despite a 15-minute NHS target for them to be handed over. It also means London Ambulance Service crews, who wait alongside the patient, cannot respond to the next 999 call. |
1. HEALTHY LONDON PARTNERSHIP re. MENTAL HEALTH CRISIS CARE PROGRAMME - 2 pages
2. INVITATION TO DISCUSS LONDON'S MENTAL HEALTH CRISIS CARE PROGRAMME - Letter from Malcolm Alexander, Chair, PFLAS
2. INVITATION TO DISCUSS LONDON'S MENTAL HEALTH CRISIS CARE PROGRAMME - Letter from Malcolm Alexander, Chair, PFLAS
LONDON AMBULANCE QUEUING SCANDAL CONTINUES - Ambulance Response Programme Arrives
Patients' Forum Update - July 2017 ... 6 pages
Patients' Forum Update - July 2017 ... 6 pages
ELECTIONS TO THE PATIENTS' FORUM 2017 - 2018 ... Nominations must be submitted by August 4th 2017
We currently have three places on our Executive Committee, but if you are a member and wish to play a more active part in the work of the Forum, it would be possible to expand the size of the Executive Committee, so please let me know if you are interested.
Members also sit on a number of Committees and we may have access to more in the future. This is a very good way of influencing the work of the LAS. Let me know if you are interested and we can discuss the work load and training that will be required.
Click here to view the current Committee names and the Nomination Form ...
We currently have three places on our Executive Committee, but if you are a member and wish to play a more active part in the work of the Forum, it would be possible to expand the size of the Executive Committee, so please let me know if you are interested.
Members also sit on a number of Committees and we may have access to more in the future. This is a very good way of influencing the work of the LAS. Let me know if you are interested and we can discuss the work load and training that will be required.
Click here to view the current Committee names and the Nomination Form ...
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PATIENTS FIRST
PowerPoint Presentation - 27 slides - 29 June 2017 By Garrett Emmerson, Chief Executive Officer |
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CAN 111 IMPROVE DEMAND MANAGEMENT FOR PATIENTS NEEDING URGENT AND EMERGENCY CARE?
12 June 2017 - Katy Millard, Deputy Director Operations - IUC/111 Anne Jones, 111 Centre Operations Manager PowerPoint Presentation - 9 slides |
Click on the image to download the Report ...
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REPORT ON THE NEW YEAR'S DAY 2017 COMPUTER AIDED DISPATCH SYSTEM OUTAGE Published 27 June 2017 Executive Summary . Background to the Incident . The Incident and Implementation of the Contingency Plan . Action Following System Recovery . Patient Safety during the New Year's Day Incident . Review of LAS IT and Business Continuity . Review of Business Continuity and System Resilience Conducted by NHS England . Review BY NHS England of Previous Outages Governance and Progress on Actions
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LONDON AMBULANCE SERVICE ACADEMY - Draft Report
Role of the LAS Academy . Assessment Process on 13 April 2017 . The Forum's Visit to the Academy . Interviews . Clinical Assessment of Practice . Resuscitation . Conclusion . Appendix
Role of the LAS Academy . Assessment Process on 13 April 2017 . The Forum's Visit to the Academy . Interviews . Clinical Assessment of Practice . Resuscitation . Conclusion . Appendix
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FORUM'S RESPONSE LAS QUALITY ACCOUNT - MAY 2017
12 pages Contents Introduction . Access to the Quality Account . Recommendations made in the Quality Account Section 1: Looking Forward - 2017/2018 Quality Account . Race Equality - CQC and Staff Survey Directors' Responsibilities . . Approach to Quality Improvement . Priorities for Improvement Corporate Goals and Objectives . Looking Back - Duty of Candour . Infection Control - Data - Blankets . Patient Experience Serious Incidents . Core Indicators . Patient Engagement . Patient Transport Service Issues Outstanding from 2015/2016 |
PATIENTS' FORUM STRATEGY FOR ENHANCED URGENT AND EMERGENCY CARE - 2017
6 pages
A&E Handover - Ambulance Queues . Alternative Care Pathways . Category C Targets . Mental Health . Equality and Diversity . Homelessness Complaints . Preventing Further Deaths . Joint Work with Healthwatch
6 pages
A&E Handover - Ambulance Queues . Alternative Care Pathways . Category C Targets . Mental Health . Equality and Diversity . Homelessness Complaints . Preventing Further Deaths . Joint Work with Healthwatch
LONDON AMBULANCE SERVICE APPOINTS NEW CHIEF EXECUTIVE - 21 April 2017
Letter to Malcolm Alexander, Chair, Patients' Forum LAS from Heather Lawrence, OBE, Chair, London Ambulance Service
London Ambulance is pleased to announce that Garrett Emmerson has been appointed as its new Chief Executive. Garrett, who was previously Transport For London’s Chief Operating Officer for Surface Transport, will take up the role on 30 May.
Notes to editors:
Letter to Malcolm Alexander, Chair, Patients' Forum LAS from Heather Lawrence, OBE, Chair, London Ambulance Service
London Ambulance is pleased to announce that Garrett Emmerson has been appointed as its new Chief Executive. Garrett, who was previously Transport For London’s Chief Operating Officer for Surface Transport, will take up the role on 30 May.
Notes to editors:
- Garrett joined TfL in 2008 and was appointed Chief Operating Officer of Streets and Traffic in 2009.
- Garrett was previously a director at Steer Davies Gleave and is a former Director of Transportation at Buckinghamshire County Council
- Find out more about the London Ambulance Service at www.londonambulance.nhs.uk or follow us on Twitter at www.twitter.com/Ldn_Ambulance
LONDON AMBULANCE - OBSERVER SHIFT TRAINING VIDEO
5 minutes 41 seconds
5 minutes 41 seconds
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GETTING DRUNK IS NOT A GAME, says London Ambulance Service’s festive campaign
London Ambulance Service today (9 December) launches a hard-hitting alcohol awareness campaign highlighting the impact of alcohol-related calls on the capital’s other ill and injured patients.
The social media campaign illustrates how people who have drunk so much they are collapsed and unconscious can ‘top’ other patients as paramedics rush to treat them leaving others to wait longer.*
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- Data for local boroughs and spokespeople for interview are available upon request.
- London Ambulance Service NHS Trust is the busiest emergency ambulance service in the UK that provides healthcare that is free to patients at the time they receive it.
- We have over 5,000 staff, who work across a wide range of roles based in 70 ambulance stations. We serve more than seven million people who live and work in the London area.
