MEETING PAPERS ... 2017
A0 Agenda
A1. Minutes of the last meeting - 13 November 2017 ... 8 pages
A2 Action Log - December 2017 ... 8 pages
A3 Meeting notes re. Ambulance Queues at London A&Es ... 4 pages
A4 Ambulance Queueing Pack - December 2017 ... 26 pages
A5 LAS Complaints Charter for Urgent and Emergency Care ... 4 pages
A7A Report on Clinical Effectiveness and Standards Group ... 4 pages
A7B Clinical Effectiveness and Standards Group Annual Work Plan ,,, 10 pages
A8 . LAS Safeguarding Report ... 2 pages
A9A Questions for the Board - 28 November 2017 ... 1 page
A9B Merton Sickle Cell Group Presentation ... PowerPoint Presentation ... 8 slides
A10 Road Congestion and LAS Responses ... 1 page
A11 Quality Oversight Group Notes - Meeting 24 November 2017 ... 4 pages
A12 Patient Engagement Update - Presentation 10 December 2017 by Margaret Luce ... PowerPoint Presentation ... 23 slides
A13 Ambulance Response Programme ... 2 pages
A14 Arrival to Handover Breaches ... 1 page
A1. Minutes of the last meeting - 13 November 2017 ... 8 pages
A2 Action Log - December 2017 ... 8 pages
A3 Meeting notes re. Ambulance Queues at London A&Es ... 4 pages
A4 Ambulance Queueing Pack - December 2017 ... 26 pages
A5 LAS Complaints Charter for Urgent and Emergency Care ... 4 pages
A7A Report on Clinical Effectiveness and Standards Group ... 4 pages
A7B Clinical Effectiveness and Standards Group Annual Work Plan ,,, 10 pages
A8 . LAS Safeguarding Report ... 2 pages
A9A Questions for the Board - 28 November 2017 ... 1 page
A9B Merton Sickle Cell Group Presentation ... PowerPoint Presentation ... 8 slides
A10 Road Congestion and LAS Responses ... 1 page
A11 Quality Oversight Group Notes - Meeting 24 November 2017 ... 4 pages
A12 Patient Engagement Update - Presentation 10 December 2017 by Margaret Luce ... PowerPoint Presentation ... 23 slides
A13 Ambulance Response Programme ... 2 pages
A14 Arrival to Handover Breaches ... 1 page
A0. Agenda
A1. Minutes of the last Meeting - 13 September 2017 ... 10 pages
A2. Action Log - November 2017 ... 10 pages
A3. LAS Complaints Charter ... 4 pages
A4. London Defibrillator Report ... 17 pages
A5A. Executive Committee Report - October 2017 ... 3 pages
A5B Executive Committee Report - November 2017 ... 4 pages
A6. PPI Group Minutes - October 2017 ... 6 pages
A7. Meeting with Elizabeth Ogunoye - November 2017 ... 2 pages
A8 Questions for the Board Meeting ... 1 page
A9. AGM Notice ... 1 page
A10. LAS Performance - October 2017 ... 1 page
A11. Ambulance Queues - Handover ... 1 page
A12 Presentation - Hospital Conveyance October 2017 ... 1 page
A13. Public Education News ... 6 pages
A1. Minutes of the last Meeting - 13 September 2017 ... 10 pages
A2. Action Log - November 2017 ... 10 pages
A3. LAS Complaints Charter ... 4 pages
A4. London Defibrillator Report ... 17 pages
A5A. Executive Committee Report - October 2017 ... 3 pages
A5B Executive Committee Report - November 2017 ... 4 pages
A6. PPI Group Minutes - October 2017 ... 6 pages
A7. Meeting with Elizabeth Ogunoye - November 2017 ... 2 pages
A8 Questions for the Board Meeting ... 1 page
A9. AGM Notice ... 1 page
A10. LAS Performance - October 2017 ... 1 page
A11. Ambulance Queues - Handover ... 1 page
A12 Presentation - Hospital Conveyance October 2017 ... 1 page
A13. Public Education News ... 6 pages
A0. Agenda
A1. Minutes of the last Meeting - 11 September 2017 ... 8 pages
A2. Action Log - 09 October 2017 ... 5 pages
A3. Paramedic Programme PPI Panel - ToR ... 6 pages
A4. Defibrillators - Emails to/from Lord Harris, House of Lords to Andrew Thompson, Vice President, Boots ... 1 page
A5. LAS Complaints Charter for Urgent and Emergency Care ... 3 pages
A6. Inquest Report ... 1 page
A7. Infection and Control Committee LAS Report - 21 September 2017 ... 2 pages
A8. Meeting with Trisha Bain, Chief Quality Officer - 28 September 2017 ... 3 pages
A9. Meeting with Elizabeth Ogunoye - 02 October 2017 ... 3 pages
A10. Chief Executive's Report - LAS ... 7 pages
A10A LAS Board Meeting - 02 October 2017 - Key Points ... 2 pages
A11 Notes of LAS End off Life Steering Group Meeting ... 2 pages
A12. Bariatric Service Provision Draft Report ... 12 pages
A13 AGM Notice
A14. CCG Performance - 01-31 August 2017 ... 2 pages
A15 CCG Performance - 01 April - 31 August 2017 ... 2 pages
A16. Hospital Breaches - August 2017 ... 46 pages
A17. Weekly Performance - 18-24 September 2017 ... 1 page
A1. Minutes of the last Meeting - 11 September 2017 ... 8 pages
A2. Action Log - 09 October 2017 ... 5 pages
A3. Paramedic Programme PPI Panel - ToR ... 6 pages
A4. Defibrillators - Emails to/from Lord Harris, House of Lords to Andrew Thompson, Vice President, Boots ... 1 page
A5. LAS Complaints Charter for Urgent and Emergency Care ... 3 pages
A6. Inquest Report ... 1 page
A7. Infection and Control Committee LAS Report - 21 September 2017 ... 2 pages
A8. Meeting with Trisha Bain, Chief Quality Officer - 28 September 2017 ... 3 pages
A9. Meeting with Elizabeth Ogunoye - 02 October 2017 ... 3 pages
A10. Chief Executive's Report - LAS ... 7 pages
A10A LAS Board Meeting - 02 October 2017 - Key Points ... 2 pages
A11 Notes of LAS End off Life Steering Group Meeting ... 2 pages
A12. Bariatric Service Provision Draft Report ... 12 pages
A13 AGM Notice
A14. CCG Performance - 01-31 August 2017 ... 2 pages
A15 CCG Performance - 01 April - 31 August 2017 ... 2 pages
A16. Hospital Breaches - August 2017 ... 46 pages
A17. Weekly Performance - 18-24 September 2017 ... 1 page
A0 Agenda
A1. Minutes of the last Meeting - 10 July 2017 ... 9 pages
A2. Action Log - 11 September 2017 ... 5 pages
A3. Executive Committee Meeting - 01 September 2017. ... 4 pages
A4. Meeting with Elizabeth Ogunoye - 09 August 2017 ... 6 pages
A5. Diabetes Meeting (Draft Notes) - 10 August 2017 ... 2 pages
A6. Meeting with Dr. Johal and Elizabeth Ogunoye - 15 August 2017 ... 2 pages
A7. LAS Bariatric Care Update 2016/2017 ... 2 pages
A8. CCG Performance 01 - 31 July 2017 ... 2 pages
A9. CCG Performance 01 April - 31 July 2017 ... 2 pages
A10. Handover Waits - 26 June - 02 July 2017 ... 1 page
A11. Hospital Breach Analysis Incident List. ... 43 pages
A12. 'Patients First'. PowerPoint Presentation by Trisha Bain, Chief Quality Officer - 11 September 2017 ... 24 slides
A13 Questions for Patricia Grealish, Director of People and Organisational Development ... 2 pages
A14 Race Equality in the London Ambulance Service - 01 August 2016. ... 23 pages
A15. Election to the Patients' Forum LAS Committee - 2017 ... 1 page
A1. Minutes of the last Meeting - 10 July 2017 ... 9 pages
A2. Action Log - 11 September 2017 ... 5 pages
A3. Executive Committee Meeting - 01 September 2017. ... 4 pages
A4. Meeting with Elizabeth Ogunoye - 09 August 2017 ... 6 pages
A5. Diabetes Meeting (Draft Notes) - 10 August 2017 ... 2 pages
A6. Meeting with Dr. Johal and Elizabeth Ogunoye - 15 August 2017 ... 2 pages
A7. LAS Bariatric Care Update 2016/2017 ... 2 pages
A8. CCG Performance 01 - 31 July 2017 ... 2 pages
A9. CCG Performance 01 April - 31 July 2017 ... 2 pages
A10. Handover Waits - 26 June - 02 July 2017 ... 1 page
A11. Hospital Breach Analysis Incident List. ... 43 pages
A12. 'Patients First'. PowerPoint Presentation by Trisha Bain, Chief Quality Officer - 11 September 2017 ... 24 slides
A13 Questions for Patricia Grealish, Director of People and Organisational Development ... 2 pages
A14 Race Equality in the London Ambulance Service - 01 August 2016. ... 23 pages
A15. Election to the Patients' Forum LAS Committee - 2017 ... 1 page
A0. Agenda
A1. Minutes of the last Meeting - 12 June 2017 ... 10 pages
A2. Action Log - 10 July 2017 ... 7 pages
A3. Election Document
A4. Complaints Charter ... 3 pages
A5. Sickle Cell Newsletter ... 2 pages
A6. Harrow - Defibrillators - Letter to Cllr Sachin Shah, Leader of Harrow Council from Malcolm Alexander, Chair, PFLAS
A7. CQC - LAS Quality Report ... 9 pages
A8. Meeting with Trisha Bain, 22 June 2017 ... 3 pages
A10. Outage Report ... 22 pages
A12. CCG Performance ... 2 pages
A13. CCG Performance ... 2 pages
A14. Executive Summary ... 1 page
A15 Handover Waits - 26 June - 02 July ... 1 page
A16. Hospital Breach Analysis Incident List ... 1 page
A1. Minutes of the last Meeting - 12 June 2017 ... 10 pages
A2. Action Log - 10 July 2017 ... 7 pages
A3. Election Document
A4. Complaints Charter ... 3 pages
A5. Sickle Cell Newsletter ... 2 pages
A6. Harrow - Defibrillators - Letter to Cllr Sachin Shah, Leader of Harrow Council from Malcolm Alexander, Chair, PFLAS
A7. CQC - LAS Quality Report ... 9 pages
A8. Meeting with Trisha Bain, 22 June 2017 ... 3 pages
A10. Outage Report ... 22 pages
A12. CCG Performance ... 2 pages
A13. CCG Performance ... 2 pages
A14. Executive Summary ... 1 page
A15 Handover Waits - 26 June - 02 July ... 1 page
A16. Hospital Breach Analysis Incident List ... 1 page
A0 Agenda
A1. Minutes of the last meeting - 08 May 2017 ... 10 pages
A2. Action Log - 12 June 2017 ... 7 pages
A3. Statement regarding the London Bridge Terrorist Attack ... 1 page
A4. Forum's Response to the LAS Quality Account - May 2017 ... 12 pages
A5. 111 Service - Winter Pressures - 2017 ... 15 pages
A6. Meeting with Heather Lawrence and LAS Chair ... 4 pages.
A7. Meeting with Elizabeth Ogunoye - 05 June 2017 ... 3 pages
A8. Equality and Diversity Notes ... 3 pages
A9. Mental Health Committee Report.- 30 May 2017 ... 2 pages
A10. London Ambulance Service Academy Report - Draft ... 8 pages
A12. LAS Quality Account 2016/2017 ... PowerPoint Presentation ... 16 slides
A13. Performance by CCG - SQL April 2017 ... 2 pages
A14. Performance Summary - 22-28 May 2017 ... 1 page
A15. Arrival to Handover - 22-28 May 2017 ... 1 page
Service Insight Project ... 15 pages
A1. Minutes of the last meeting - 08 May 2017 ... 10 pages
A2. Action Log - 12 June 2017 ... 7 pages
A3. Statement regarding the London Bridge Terrorist Attack ... 1 page
A4. Forum's Response to the LAS Quality Account - May 2017 ... 12 pages
A5. 111 Service - Winter Pressures - 2017 ... 15 pages
A6. Meeting with Heather Lawrence and LAS Chair ... 4 pages.
A7. Meeting with Elizabeth Ogunoye - 05 June 2017 ... 3 pages
A8. Equality and Diversity Notes ... 3 pages
A9. Mental Health Committee Report.- 30 May 2017 ... 2 pages
A10. London Ambulance Service Academy Report - Draft ... 8 pages
A12. LAS Quality Account 2016/2017 ... PowerPoint Presentation ... 16 slides
A13. Performance by CCG - SQL April 2017 ... 2 pages
A14. Performance Summary - 22-28 May 2017 ... 1 page
A15. Arrival to Handover - 22-28 May 2017 ... 1 page
Service Insight Project ... 15 pages
A0 . Agenda
A1 . Minutes of the last meeting - 10 April 2017 ... 7 pages
A2 . Action Log - 08 May 2017 ... 10 pages
A3 . Update for Members ... 3 pages
A4 . Urgent and Emergency Care, 2017 ... 6 pages
A5 . Letter to Cllr Peter John, Leader, Southwark Council re. defibrillators in schools and colleges ... 6 pages
A6 . Policing and Crime Act 2017: Mental Health Provisions ... 3 pages
A7 . Meeting with Trisha Baines, Chief Quality Officer, and Briony Sloper, Deputy Director for Quality and Nursing
A8 . Meeting with Elizabeth Ogunoye, Commissioner for the LAS ... 4 pages
A9 . Meeting with Mark Hirst, Director of Workforce ... 3 pages
A10 . Taxi Survey Findings ... 5 pages
A11 . Delivering Safe and Effective Emergency Urgent Care in London ... PowerPoint Presentation - 14 slides
A12 . Performance by CCG - March 2017 ... 2 pages
A13 . Performance by CCG - April 2016 - March 2017 ... 2 pages
A14 . Executive Summary - 17 - 23 April 2017 ... 1 page
A15 . March daily handover breaches ... 1 page
A1 . Minutes of the last meeting - 10 April 2017 ... 7 pages
A2 . Action Log - 08 May 2017 ... 10 pages
A3 . Update for Members ... 3 pages
A4 . Urgent and Emergency Care, 2017 ... 6 pages
A5 . Letter to Cllr Peter John, Leader, Southwark Council re. defibrillators in schools and colleges ... 6 pages
A6 . Policing and Crime Act 2017: Mental Health Provisions ... 3 pages
A7 . Meeting with Trisha Baines, Chief Quality Officer, and Briony Sloper, Deputy Director for Quality and Nursing
A8 . Meeting with Elizabeth Ogunoye, Commissioner for the LAS ... 4 pages
A9 . Meeting with Mark Hirst, Director of Workforce ... 3 pages
A10 . Taxi Survey Findings ... 5 pages
A11 . Delivering Safe and Effective Emergency Urgent Care in London ... PowerPoint Presentation - 14 slides
A12 . Performance by CCG - March 2017 ... 2 pages
A13 . Performance by CCG - April 2016 - March 2017 ... 2 pages
A14 . Executive Summary - 17 - 23 April 2017 ... 1 page
A15 . March daily handover breaches ... 1 page
A0 . Agenda
A1 . Minutes of the last meeting - 13 March 2017 ... 9 pages
A2 . Action Log - 10 April 2017
A3 . Defibrillator Bill ... 2 pages
A4 . PPI and Public Education Update ... 2 pages
A5 . Summary of Performance - 02 April 2017 ... 1 page
A6 . LAS Clinical Handover Procedure ... 5 pages
A7 . Meeting with Trisha Bain + Briony Sloper ... 5 pages
A8 . Meeting with Elizabeth Ogunoye ... 4 pages
A9 . First Responder Steering Group Meeting - 06 April 2017 ... 1 page
A9A . Review of Determinants for LFB Co-Responding - December 2016 ... 4 pages
A10 . Staff Survey 2016 ... PowerPoint Presentation - 17 slides
A11 . Are you OK? - Support Services ... 1 page
A12 . Performance by CCG - 01 February 2017 - 28 February 2017 ... 2 pages
A13 . Performance by CCG - 01 April 2016 - 28 February 2017... 2 pages
A14 . Hospital Breach Data - February 2017 ... 1 page
A1 . Minutes of the last meeting - 13 March 2017 ... 9 pages
A2 . Action Log - 10 April 2017
A3 . Defibrillator Bill ... 2 pages
A4 . PPI and Public Education Update ... 2 pages
A5 . Summary of Performance - 02 April 2017 ... 1 page
A6 . LAS Clinical Handover Procedure ... 5 pages
A7 . Meeting with Trisha Bain + Briony Sloper ... 5 pages
A8 . Meeting with Elizabeth Ogunoye ... 4 pages
A9 . First Responder Steering Group Meeting - 06 April 2017 ... 1 page
A9A . Review of Determinants for LFB Co-Responding - December 2016 ... 4 pages
A10 . Staff Survey 2016 ... PowerPoint Presentation - 17 slides
A11 . Are you OK? - Support Services ... 1 page
A12 . Performance by CCG - 01 February 2017 - 28 February 2017 ... 2 pages
A13 . Performance by CCG - 01 April 2016 - 28 February 2017... 2 pages
A14 . Hospital Breach Data - February 2017 ... 1 page
A0 . Agenda
A1 Minutes of the last meeting - 13 February 2017 ... 11 pages
A2A . Key issues from Trisha Bain's Presentation - 13 February 2017
A2 . Action Log - 13 March 2017 ... 7 pages
A3 . LAS Computer Aided Dispatch (CAD) Outage - 01 January 2017 - Meeting with Andrew Grimshaw - 08 March 2017
A4 . LAS New Year's Day CAD Outage - Response to questions raised by the Patients' Forum ... 4 pages
A5 . Note on meeting with Heather Lawrence, Chair of the LAS - 22 February 2017 ... 3 pages
A6 . Service Development for Patients with Type One Diabetes . 19 January 2017 ... 3 pages
A7 . PPI Involvement Committee - 24 January 2017 ... 6 pages
A8 . Questions to the LAS Board - 31 January 2017
A9 . Trisha Bain's presentation slides - PowerPoint ... 15 slides
A10 . Overall Performance - Key Metrics
A11A . CCG Performance ... 2 pages
A11B . CCG Performance ... 2 pages
A12 . Hospital Conveyance
A13 . Complaints Leaflet
A1 Minutes of the last meeting - 13 February 2017 ... 11 pages
A2A . Key issues from Trisha Bain's Presentation - 13 February 2017
A2 . Action Log - 13 March 2017 ... 7 pages
A3 . LAS Computer Aided Dispatch (CAD) Outage - 01 January 2017 - Meeting with Andrew Grimshaw - 08 March 2017
A4 . LAS New Year's Day CAD Outage - Response to questions raised by the Patients' Forum ... 4 pages
A5 . Note on meeting with Heather Lawrence, Chair of the LAS - 22 February 2017 ... 3 pages
A6 . Service Development for Patients with Type One Diabetes . 19 January 2017 ... 3 pages
A7 . PPI Involvement Committee - 24 January 2017 ... 6 pages
A8 . Questions to the LAS Board - 31 January 2017
A9 . Trisha Bain's presentation slides - PowerPoint ... 15 slides
A10 . Overall Performance - Key Metrics
A11A . CCG Performance ... 2 pages
A11B . CCG Performance ... 2 pages
A12 . Hospital Conveyance
A13 . Complaints Leaflet
A0 Agenda
A1 . Minutes of the last meeting - 09 January 2017
A2A . Letter to Adrian Bremner, Head of Safety and Governance, Boots UK Limited, from Malcolm Alexander, Chair, PFLAS
A2 . Action Log - February 2017 ... 4 pages
A3 . STP's Impact on LAS / Urgent and Emergency Care in London ... 2 pages
A4 . Patients' Forum: Updated Information for the CQC Inspection of the LAS - February 2017 ... 20 pages
A5 . Discussion with Trisha Bain, Chief Quality Officer, LAS ... 2 pages
A6 . Questions: CAD Outage Investigation - 01 January 2017 ... 2 pages
A7 . LAS Mental Health Committee - 06 January 2017 ... 2 pages
A8 . Equality and Diversity Committee - 31 January 2017
A9 . Sickle Cell and Thalassemia - Focus Group ... 2 pages
A10 . Questions for the LAS Board - 31 January 2017 ... 3 pages
A11 . Diabetes Type 1 - Priorities from the November 2016 Patients' Forum
A12 . Meeting with Elizabeth Ogunoye - 06 February 2017
A13 . Performance by CCG Cluster and Ward - 01 December 2016 - 31 December 2016 ... 2 pages
A14 . Performance by CCG Cluster and Ward - 01 April 2016 - 31 December 2016 ... 2 pages
A15 . Hospital Conveyance - Performance ... 2 pages
A1 . Minutes of the last meeting - 09 January 2017
A2A . Letter to Adrian Bremner, Head of Safety and Governance, Boots UK Limited, from Malcolm Alexander, Chair, PFLAS
A2 . Action Log - February 2017 ... 4 pages
A3 . STP's Impact on LAS / Urgent and Emergency Care in London ... 2 pages
A4 . Patients' Forum: Updated Information for the CQC Inspection of the LAS - February 2017 ... 20 pages
A5 . Discussion with Trisha Bain, Chief Quality Officer, LAS ... 2 pages
A6 . Questions: CAD Outage Investigation - 01 January 2017 ... 2 pages
A7 . LAS Mental Health Committee - 06 January 2017 ... 2 pages
A8 . Equality and Diversity Committee - 31 January 2017
A9 . Sickle Cell and Thalassemia - Focus Group ... 2 pages
A10 . Questions for the LAS Board - 31 January 2017 ... 3 pages
A11 . Diabetes Type 1 - Priorities from the November 2016 Patients' Forum
A12 . Meeting with Elizabeth Ogunoye - 06 February 2017
A13 . Performance by CCG Cluster and Ward - 01 December 2016 - 31 December 2016 ... 2 pages
A14 . Performance by CCG Cluster and Ward - 01 April 2016 - 31 December 2016 ... 2 pages
A15 . Hospital Conveyance - Performance ... 2 pages
A0 . Agenda
A1 . Minutes of the previous meeting - 12 December 2016 ... 6 pages
A2 . Action Log - 09 January 2017 ... 5 pages
A3 . Diabetes UK - Meeting between Roz Rosenblatt, Diabetes UK and Malcolm Alexander, Chair, PFLAS
A4 . 2016/2017 Quality Improvement Programme ... 54 pages
A5 . Urgent and Emergency Care 2017 ... 2 pages
A6 . Equality and Diversity in the LAS - 19 December 2016 ... 2 pages
A7 . LAS Sickle Cell Report ... 36 pages
A8. Questions for the Board - 29 Noember 2016
A9 . LAS Oramorph Clinical Audit - November 2016 ... 16 pages
A10 LAS Performance ... 4 pages
A11 . Performance by CCG ... 2 pages
A1 . Minutes of the previous meeting - 12 December 2016 ... 6 pages
A2 . Action Log - 09 January 2017 ... 5 pages
A3 . Diabetes UK - Meeting between Roz Rosenblatt, Diabetes UK and Malcolm Alexander, Chair, PFLAS
A4 . 2016/2017 Quality Improvement Programme ... 54 pages
A5 . Urgent and Emergency Care 2017 ... 2 pages
A6 . Equality and Diversity in the LAS - 19 December 2016 ... 2 pages
A7 . LAS Sickle Cell Report ... 36 pages
A8. Questions for the Board - 29 Noember 2016
A9 . LAS Oramorph Clinical Audit - November 2016 ... 16 pages
A10 LAS Performance ... 4 pages
A11 . Performance by CCG ... 2 pages
